In July 2019, the company ADN Concursos provided guidance to individuals for public exams through 1-on-1 consulting.
Even with other consultants working, the schedule was full, and they wanted to grow further.
We declined this project at that time because while the scenario was “1-on-1” service, we wouldn’t have much to add to the company’s situation, and we advised them to find a way to do the same work but in a way that could reach more people.
A few months later, they contacted us again with a new format of courses. Instead of individual guidance, it was now an online “subscription” format, and there were already more than 500 students paying from R$ 100 per month.
As we began the work, we discussed how to transform the structure of “launches” into a perpetual funnel.
In 2019, the total revenue was approximately 200 thousand reais.
In 2020, we jumped to 1.5 million in gross revenue and a base of about 20 thousand leads (with 5 thousand “engaged”, with an email open rate of approximately 30%).
What caused this leap?
Company Scenario
First, the product: Solves a specific problem.
If you’ve ever studied for a public exam, you’ve probably been lost about what to study, where to start.
It delivers a schedule exactly with what needs to be studied day by day.
This is reinforced because there is also a Unique Mechanism.
Instead of “vomiting” content, it’s a different method of study. Based on what is most common in exams, a statistical analysis is done, and the “80/20” is delivered that will catapult the study to a very high result.
In addition to the selected and delivered content in a chewed way, the study method follows scientific principles of how the brain learns.
So it’s not just “reading” books. It’s optimizing according to a routine of 2 to 8 hours of available study per day.
That is, even if it’s not 100% personalized for your routine (which is the 1-on-1 consulting), it has customization according to two general situations.
It’s also very clear who the mentoring “is not” for.
If you have fewer available hours, don’t buy.
If you’ve already passed the 1st phase, don’t buy.
If you’re very close to the cutoff score, don’t buy.
If you’re looking for exams “in another area”, don’t buy.
And one of the big factors is the competitive price.
Depending on the desired course (there are 7 regular courses, plus the “final stretches for specific exams and calls), the price ranges from R$ 97 to R$ 247 per month, with different options for paying the full amount with a discount.
Most competitors charge at least R$ 2,000 for much less effective content.
What led to success?
ADN Concursos is very active on social media, mainly through the founder’s profile.
In addition to being very active on social media, he has always said things “out of the ordinary”.
He is exactly the embodiment of the transformed avatar, who went from “zero” to being approved in 14 exams (including the country’s most difficult one).
His story, of everything he tried that didn’t work, is the same pain as the clients’.
And he really found and created his own study method that works very well.
From the beginning, the movement has always been to attract people through social media (and later we did various works with paid traffic and also YouTube videos).
As soon as we started the work, we needed to move away from the initial planning to focus on launching a “rare” exam, which takes many years to be released.
We built the following structure:
We created a pre-registration page for interested parties, with most of the traffic coming from social media;
We set up an email sequence with:
- what was the specific difference of that exam compared to others;
- 3 contents with mega tips for those who are studying;
- bibliography,
- we showed that there would be guidance from 2 mentors simultaneously;
- we showed testimonials and how the 1st week of study would be;
- a live Q&A session before and during the “open cart”;
It was a campaign done in less than 2 weeks, and it generated almost 50 thousand reais in revenue.
This unexpected launch was great because it already helped us validate the communication we were building for the other courses.
We focused on creating Micro Funnels, as follows:
- The interested student would register on a “Waiting List” and start receiving a nutrition sequence;
- On the “3rd day” of this sequence, he was notified that new spots would be opened for him to register;
- On the “5th and 6th” day, he had a window of only 48 hours to register for the desired course.
To create “real scarcity”, effectively closing registrations, we used the DeadlineFunnel tool.
Even with a small number of leads, we managed to generate very high revenues.
Just to give you an idea, with only 14 leads, we generated a revenue of 7 thousand reais.
And another detail: If the lead tries to re-enter the waiting list using the same email, it is possible to identify this and open only a 24-hour window for him to buy instead of the original 48 hours.
And if he tries to register again a third time, access to the offer is denied. (yes, if he used a new email it is possible to bypass it, but statistically very few do this)
This “punishment” for not buying drives people crazy.
So much so that in December 2020, we decided to close general access to mentoring for a reformulation (it was reopened in March 2021).
We had MANY “last chance” sales, from people who couldn’t buy before or were “denied” to buy.
This combination of 14 micro funnels, plus the “last chance” in December 2020, led us to this revenue in 2020.
And it’s also worth mentioning, there is an active sales team whenever a lead is interested in a particular course.
Challenges
Until today, most of the company’s traffic comes from social media, mainly Instagram.
We know that this is a point of fragility, so we started working hard with YouTube and also paid traffic, creating “evergreen” materials (such as ebooks and simulated exams for all careers).
In addition, everyone who enters any email sequence receives a nutrition sequence for approximately 4 months.
We also work on various approaches, such as referral programs (with hits and misses), “tasting” the method, and weeks with lives focused on specific careers and exams.
In 3 years, ADN has already reached over 5 thousand students and continues to grow.
In 2022, the decision was made to stop working with this micro funnel structure and leave the products available 100% of the time. In other words, if you want to buy, you can do so at any time.
What was the impact of this?
Immediately, the volume of sales decreased by almost 50%. Because without the “fear of missing out,” many candidates started postponing their purchase decision.
This does not mean that leaving the product always open (without scarcity) is a wrong decision, but rather that we need to activate other benefits and opportunities for people to buy, through events and temporary bonuses, for example.